Questions regarding what the insurance covers and when
The insurance does not cover illness that was known prior to your travel. However, if your condition acutely and unexpectedly deteriorates during your journey and you need medical treatment in a hospital, please contact If's travelcare for further assistance.
The insurance starts when you leave your home adress and ends when you return back home. Most of these insurances also has coverage for leisure trips. Please check your insurance documents for this coverage, or you can contact our customer center or your employer.
Please note that the insurance is not valid when you are home or at work or school.
In general travelling in war risk areas are not covered by the insurance but an optional insurance can be selected by your employer. Please contact your employer before travelling to risk areas to make sure your insurance cover is eligible.
The insurance does not cover examination costs due to normal pregnancy, but unforeseen complications and treatment are covered. However, we do not cover any pregnancy-related expenses after week 35.
The information is based on the general terms and conditions of the business travel insurance. Keep in mind that your employer may have chosen special terms for your insurance.
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